Free Foundation Inspection & Consultation: Honest Answers, No Pressure
At Attack A Crack, we believe you deserve a thorough foundation inspection and honest answers before you spend a dime. That’s why every foundation consultation is completely free, and we’ll never pressure you into services you don’t need. Whether you’re a homeowner noticing cracks, a buyer getting a home inspection, or a realtor needing a foundation assessment, we provide expert diagnosis at no cost.
How It Works: Text Us Photos
The fastest way to get expert eyes on your foundation is to text us photos. The overwhelming majority of our assessments are done this way — you send us clear photos of your cracks or concerns, and one of our experts reviews them and gets back to you with an honest diagnosis.
Most foundation issues can be accurately diagnosed from good photos alone. No scheduling, no waiting around for someone to show up, no awkward sales pitch in your basement.
What Makes Our Consultations Different
Talk to an Expert When you contact Attack A Crack, you’re talking to someone who knows foundations inside and out. You get honest information from people who care about doing the right thing.
We’ll Tell You the Truth Some cracks don’t need professional repair. If your issue is cosmetic, we’ll tell you — and we’ll talk you through your options or what to tell a handyman for simple repairs. Our reputation is built on honesty, not maximizing sales.
Education, Not Fear The foundation repair industry has a reputation for scare tactics. We take the opposite approach: we educate you about what we’re seeing, what it means, and what your real options are. Knowledge removes fear.
What Happens During a Consultation
1. Send Us Photos Text us clear photos of your cracks or concerns. Include a close-up and a wider shot showing the surrounding area. A ruler or coin next to the crack helps us gauge width.
2. Expert Review One of our experts reviews your photos using the same diagnostic criteria we apply on-site:
- Crack width measurement — concern starts at 1/4 inch
- Displacement check — is one side of the crack further forward than the other?
- Pattern analysis — vertical (shrinkage), diagonal (settlement), horizontal (structural pressure), stair-step (masonry movement)
- Water infiltration signs — efflorescence, staining, active moisture
- Previous repair condition — has a prior fix failed?
3. Clear Explanation We explain exactly what we see in plain language:
- What’s causing the problem
- How serious it is (or isn’t)
- What could happen if left unaddressed
- What your repair options are
4. Honest Recommendations Based on our assessment, we’ll recommend a course of action. This might be:
- “Do nothing”—some issues are purely cosmetic
- “Monitor it”—with specific guidance on what to watch for
- “Simple fix”—we’ll talk you through your options or what to tell a handyman
- “Professional repair”—with a detailed explanation of what’s involved
5. Transparent Quote If professional repair is warranted, we provide a clear, itemized quote with no hidden fees. We explain exactly what we’ll do and why it costs what it does.
In-Person Foundation Inspections
For situations that need hands-on evaluation, we schedule an in-person foundation inspection. In-person inspections are currently available in Massachusetts only. Our assessments typically take 30 minutes and include:
- Visual inspection — sighting down walls from each corner to detect bowing or displacement
- Hands-on testing — prodding with a screwdriver to check for flaking or crumbling concrete
- Crack measurement — documenting width, length, and pattern using precise tools
- Moisture assessment — identifying active water infiltration paths and hydrostatic pressure signs
- Structural evaluation — checking for horizontal cracks, stair-step patterns, and differential settlement
- Foundation type identification — poured concrete, block (CMU), fieldstone, brick, or combination
Our inspection process draws on 20+ years of diagnosing New England foundations — from 1800s fieldstone to modern poured concrete. We’ve seen every foundation type and every failure mode.
First visit = repair visit. Unlike many companies, we don’t require a separate estimate appointment. If the repair is straightforward and you’re ready to proceed, our technician can often complete the work during the same visit.
For Home Buyers and Realtors
If a home inspection flagged foundation issues, we provide free foundation assessments for real estate transactions. We’ll give you a clear, honest evaluation of what needs repair, what can be monitored, and what the costs would be — helping buyers and sellers make informed decisions. Many realtors across New England trust our assessments because we’re specialists, not generalists trying to upsell waterproofing systems.
Things We’ll Always Tell You
- If a crack is cosmetic and doesn’t need repair
- If something is a simple fix and what to tell a handyman
- If another company might serve you better for a specific issue
- The honest timeline for how urgent repairs are
- When monitoring is appropriate vs. immediate action
Things We’ll Never Do
- Use scare tactics to pressure you into buying
- Recommend unnecessary repairs to increase the bill
- Rush you into a decision
- Charge for the consultation or quote
- Pressure you with high-pressure tactics
Common Consultation Outcomes
“You’re All Set” Some homeowners expect bad news and learn their cracks are minor settling cracks that need no intervention.
“Here’s What to Do” For small, simple issues, we’ll talk you through your options or what to tell a handyman. We’d rather you know the truth than pay for something you don’t need.
“Let’s Watch This” Sometimes the best approach is monitoring. We’ll tell you exactly what to look for and when to call us back.
“This Needs Repair” When professional repair is genuinely needed, we explain why and provide a clear path forward.
Get Your Free Assessment
Ready for honest answers about your foundation? Text us photos of your concerns:
Connecticut: 860-573-8760 Massachusetts: 617-668-1677
Most homeowners get expert guidance the same day — no appointment needed.
